Using Samsung Printer Experience

Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.

Understanding the Samsung Printer Experience

To open the application,

From the Start screen, select the Samsung Printer Experience () tile.

The Samsung Printer Experience interface comprises various useful features as described in the following table:


	The screenshot may differ depending on the model you are using.

Printer Information

This area gives you general information about your machine. You can check information, such as the machine’s status, location, IP address, and remaining toner level.

User Guide

You can view the online User’s Guide. You need to be connected to the Internet to use this feature.


	This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.

Order Supplies

Click on this button to order replacement toner cartridges online. You need to be connected to the Internet to use this feature.

Visit Samsung

Links to Samsung printer website. You need to be connected to the Internet to use this feature.

Printer Settings

You can configure various machine settings such as machine setup, paper, layout, emulation, networking, and print information through SyncThru™ Web Service. Your machine needs to be connected to a network. This button will be disabled if your machine is connected via USB cable.

Device List & Latest Scanned Image

The scan list displays devices that supports Samsung Printer Experience. Under the device, you can see the latest scanned images. Your machine needs to be connected to a network to scan from here. This section is for the users with multi-functional printers.

Adding/Deleting Printers

If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions below.


	You can only add/delete network connected printers.

Adding a printer

From the Charms, select Settings.

Or, right-click the Samsung Printer Experience page and select Settings.
Select Add Printer
Select the printer you want to add.

You can see the added printer.


	If you see mark, you can also click mark to add printers.

Deleting a printer

From the Charms, select Settings.

Or, right-click the Samsung Printer Experience page and select Settings.
Select Remove Printer
Select the printer you want to delete.
Click Yes.

You can see that the deleted printer is removed from the screen.

Printing from Windows 8

This section explains common printing tasks from the Start screen.

Basic printing

Open the document to print.
From the Charms, select Devices.
Select your printer from the list
Select the printer settings, such as the number of copies and orientation.
Click the Print button to start the print job.

Cancelling a print job

If the printing job is waiting in the print queue or print spooler, cancel the job as follows:

You can access this window by simply double-clicking the machine icon () in the Windows task bar.
You can also cancel the current job by pressing (Cancel or Stop/Clear) button on the control panel.

Opening more settings


	The screen may appear somewhat different depending on the model or options.

You can set up more printing parameters.

Open the document you want to print.
From the Charms, select Devices.
Select your printer from the list
Click More settings.

Basic tab

Basic

This option allows you to choose the basic printing settings such as copies, orientation, and document type.

Eco settings

This option allows you to choose multiple pages per side to save media.

Advanced tab

Paper settings

This option allows you to set the basic paper handling specifications.

Layout settings

This option allows you to set the various ways to layout your documents.

Security tab


	Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported.

Job Accounting

This option allows you to print with the given permission.

Confidential Printing

This option is used for printing confidential documents. You need to enter a password to print using it.

Scanning from Windows 8


	This section is for the users with multi-functional printers.

Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.

Scanning from Samsung Printer Experience

The most frequently used printing menus are displayed for quick scanning.

Place a single document face down on the document glass, or load the documents face up into the document feeder.
Click the Samsung Printer Experience tile on the Start screen.
Click Scan ().
Set up the scanning parameters such as image type, document size, and resolution.
Click Prescan () to check the image.
Adjust the prescanned image with scanning operation functions such as rotate and mirror.
Click Scan () and save the image.


	When you place the originals in the ADF (or DADF), Prescan () is not available. You can skip step 5, if the Prescan option is selected.