Clearing paper jams

[Note]

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray

Click this link to open an animation about clearing a jam.

[Note]

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see Front view).

Inside the machine

Click this link to open an animation about clearing a jam.

[Note]

  • The fuser area is hot. Take care when removing paper from the machine.

  • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see Front view).

If you do not see the paper in this area, stop and go to next step: