Introduction

These are the main components of your machine:

Machine overview

Front view 1

1

Duplex automatic document feeder cover

8

Optional dual cassette feeder (tray 3, tray 4)[a]

2

Duplex automatic document feeder width guides

9

Standard tray (tray 1, tray 2)

3

Duplex automatic document feeder input tray

10

Front door

4

Duplex automatic document feeder output tray

11

Front door handle

5

Multi-purpose tray

12

Control panel

6

Standard tray right bottom door

13

Center tray

7

Optional dual cassette feeder right bottom door

   

[a] Optional device.

Front view 2

1

Scanner glass

5

Power-switch

2

White sheet

6

Power receptacle

3

Multi-purpose tray

7

USB port (2 EA)

4

Multi-purpose tray paper width guide

   

Rear view

1

Optional dual cassette feeder cable

5

USB host port

2

Duplexing automatic document feeder cable

6

Finisher connector

3

Scanner locking screw

7

Network port

4

USB port

   

Inner view (CLX-9252 9352 Series)

1

Waste toner container

3

Imaging units

2

Toner cartridges

4

Inner cover

[Note]

If you want to see the imaging unit, you need to remove the waste toner container. Hold the left/right locking levers and push outward. Then remove the waste toner container.

Inner view (SCX-8230 8240 Series)

1

Waste toner container

3

Imaging unit

2

Toner cartridge

4

Locking lever

[Note]

If you want to see the imaging unit, you need to remove the waste toner container. Lift the locking lever upward. Then remove the waste toner container.

View with Standard finisher (optional)

1

Standard finisher front door

6

Top door

2

Manual stapler

7

Standard finisher Front door handle

3

Manual stapler button

8

Bridge unit

4

Finishing tray

9

Staple

5

Top tray

View with Booklet finisher 1 (optional)

1

Booklet tray

6

Top tray

2

Finishing tray

7

Top door

3

Booklet finisher front door

8

Booklet finisher front door handle

4

Manual stapler

9

Bridge unit

5

Manual stapler button

View with Booklet finisher 2 (optional)

1

Knife wheel

5

Staple

2

Booklet maker handle

6

Booklet Staple (2 EA)

3

Fold wheel

7

Booklet maker

4

Booklet jam removal wheel

   
[Note]

If you want to open the booklet maker, hold the booklet maker handle and pull it out.

View with Cabinet stand and High capacity feeder (optional)

1

Cabinet Stand

3

High capacity feeder

2

High capacity feeder right bottom door

   

Control panel overview

1

Display screen

Shows the current machine status and prompts during an operation. You can set menus easily using the display screen.

2

Status LED

Shows the status of your machine (See Understanding the status LED).

3

Job Status

Shows the jobs currently running, queued jobs, completed jobs, current error code or secured jobs.

4

Counter

Shows the amount of paper used (See Counter button).

5

Eco

Turn into Eco mode (See Eco button).

6

Power Saver

Turn into power saver mode (See Power Saver button ).

7

Numeric keypad

Dials numbers and enters alphanumeric characters. You can also enter the number value for document copies or other options.

8

Reset

Resets the current machine’s setup.

9

Help

Gives detailed information about this machine’s menus or status.

10

Clear

Deletes characters in the edit area.

11

Log out

Allows user to log out.

12

Interrupt

Stops a job in operation for urgent copying.

13

Stop

Stops an operation at any time. The pop-up window appears on the screen showing the current job that the user can stop or resume.

14

Start

Starts a job.

15

Power

Turn the power on or off. When the blue LED is on, the machine is powered on and you can use it. If you turn the machine off, press this button for more than three seconds. Press Yes when the confirmation window appears.

[Caution]

When you use the display screen, use your finger only. The screen may be damaged with a sharpen pen or anything else.

Understanding the status LED

The color of the status LED indicates the machine's current status.

Status

Description

Off

  • The machine is off-line.

  • The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line automatically.

Green

On

The machine is on-line and can be used.

Blinking

Fax

The machine is sending or receiving faxes.

Copy

The machine is copying documents.

Scan

The machine is scanning documents.

Print

  • When the status LEDslowly blinks, the machine is receiving data from the computer.

  • When the status LED blinks rapidly, the machine is printing data.

Red

On

  • The imaging unit is at the end of its lifespan. Remove the old imaging unit and install a new one.

  • The toner cartridge is totally empty. Remove the old toner cartridge and install a new one.

  • A paper jam has occurred (see Clearing paper jams).

  • The door is open. Close the door.

  • There is no paper in the tray. Load paper in the tray (see Loading paper in the tray).

  • The machine has stopped due to a major error. Check the display message (see Understanding display messages).

  • The waste toner container is not installed in the machine, or full waste toner container (see Replacing the waste toner container).

Blinking

  • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message (see Understanding display messages). When the problem is cleared, the machine resumes its original task.

  • The toner cartridge, imaging unit, or waste toner container is near the end of its life. Order a new toner cartridge, imaging unit, or waste toner container. You can temporarily improve print quality by redistributing the toner.

[Note]

Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chater (see Understanding display messages). If the problem persists, call for service.

Turning the machine on

[Caution]

Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine.

  1. Plug the power cord into the power receptacle.

  2. Plug the other end into a properly grounded AC outlet.

  3. Turn on the main power switch.

[Caution]
  • Some parts inside of the machine may be hot when power is on, or after printing. Be careful not to burn yourself when working inside the machine.

  • Do not disassemble the machine when it is turned on or plugged in. Doing so may give you an electric shock.

Turning the machine off

If you need to turn the machine off, press the Power button for more than three seconds on the right side of the control panel. When the confirmation window appears, press Yes from the display screen, then wait until power is turned off automatically.

[Note]
  • The machine has three types of power off mode. Press the Machine Setup > General Settings > Power Button Operation. The Power Button Operation option can only be configured by an authorized user who has registered an ID and a password on the machine. For detailed information about the power off using the Power button, refer to the Administrator’s Guide.

  • You can also turn the machine on pressing the Power button.

[Caution]

If you turn the machine off directly using the main power switch above the power receptacle, it could cause the hard disk problem in the machine.

Connecting a printer cable

Using a network cable

This machine has a bulit-in network interface card. You can connect your machine to a network using a network cable.

Connect your machine to the network with a network cable:

Adjusting angle of the control panel

The display screen could not be seen depending on the angle of the control panel and light. You can adjust the angle of the control panel to the direction which you want.

Introducing the display screen and useful buttons

Display screen

The display screen on the control panel allows user-friendly operation of the machine. Once you press the home icon () on the screen, it shows the display screen. The display screen image in this user’s guide may differ from your machine depending on its options or models.

[Note]
  • Icons shown on the display screen such as Fax may be grayed out, depending on the optional kit or program installed in your machine.

  • To switch to the next display screen, press the right arrow on the display screen.

  • Depending on the authentication setting, the machine’s users have to enter an ID and a password. In this case, the machine can only be used by an authorized user who has registered an ID and a password on the machine. Contact the machine’s administrator.

  • USBEnters the USB menu. When USB memory is inserted into the USB memory port on your machine, USB is activated on the display screen (see Using a USB memory device).

  • CopyEnters the Copy menu (see Copying).

  • FaxEnters the Fax menu. Fax is activated on the display screen by installing optional fax kit (see Faxing (optional)).

  • Document BoxEnters the Document Box menu (see Document box).

  • Scan to EmailEnters the Scan to Email menu (see Scanning originals and sending through email (scan to email)).

  • Scan to ServerEnters the Scan to Server menu (see Scanning originals and sending via SMB/WEBDAV/FTP (scan to server)).

  • Scan to USBEnters the Scan to USB menu. When USB memory is inserted into the USB memory port on your machine, Scan to USB is activated on the display screen (see Scanning originals and sending to a USB memory device (scan to USB)).

  • Machine SetupYou can browse current machine settings or change machine values.

    [Note]

    Some menus are only configured by an administrator or an authorized user who has registered ID and password on the machine by administrator. When the machine requests, enter the ID and password.

  • Toner InfoShows the amount of toner used.

  • LCD BrightnessAdjusts brightness of the display screen.

  •  Changes the display language on the display screen.

  •  When a USB memory device is inserted into the USB memory port on your machine, this is activated on the display screen. When you want to remove USB memory from the machine, press this button and Stop.

Counter button

When you press the Counter button on the control panel, You can see the number of impressions.

When you select Device, you can see the number of impressions by device. Impression here means one side printing.

  • Total UsageDisplays the total number of impressions.

  • Large PageDisplays the total number of impressions with large size paper.

  • PrintDisplays the number of impressions by printing.

  • CopyDisplays the number of impressions by copying.

  • Fax PrintDisplays the number of impressions by received faxes.

  • ReportDisplays the number of report impressions.

  • Send UsageDisplays the number of images sent via email, server, etc.

  • Fax Send Usage(PSTN)Displays the number of sent faxes.

  • PrintPrints the usage counter report.

When you select User, you can see the number of usage, limit, and remaining usage by each user. For detailed information about Counter, refer to the Administrator’s Guide.

Eco button

The eco feature allows you to save print resources and leads you to eco-friendly printing. When you press the Eco button, the machine turns the eco mode on or off. If the eco mode is on, you can see the eco image ()on some features. Some options in the features are not available to use in the eco mode. For detailed information about eco feature, refer to the Administrator’s Guide.

[Note]
  • Only administrators have permission for Eco Setting in Machine Setup.

  • If the machine requests a password for eco mode, you need to enter the password. Contact your administrator.

  • The Eco button is activated only for Copy, Quick Copy and Document Box menus.

Status

Description

Off

The machine is not in the Eco mode.

Green

On

The machine is in the Eco mode.

Job Status button

When you press the Job Status button, the screen lists the currently running, queued, and completed jobs.

Current Job

Displays the list of jobs in progress and pending.

  • NoGives the order of jobs.

  • Job TypeDisplays type of the job, such as print, copy, fax, etc.

  • StatusDisplays the current status of each job (see Meaning of status).

  • Job NameDisplays the name of the job.

  • UserDisplays the name of the job owner.

  • DetailDisplays detailed information of selected job from the list.

  • DeleteRemoves a selected job from the list.

  • Delete AllRemoves printing jobs or all jobs from the list. When you press Print Job Only, all printing jobs are deleted which Job Type is Host Print.

  • PromotePromotes a selected job from the list when the many jobs are queued. The selected job cannot be promoted in front of the progressing job.

    [Note]

    You cannot use the Promote button depending on the state of the job. If the Promote button is inactivated when you select a job, the job you selected is considerably progressed.

  • Job HoldHolds a selected job from the list.

    [Note]

    You cannot use the Job Hold button depending on the state of the job. If the Job Hold button is inactivated when you select a job, the job you selected is considerably progressed.

  • ReleaseReleases the held job from the list.

  • CloseCloses the job status window.

Completed Job

Displays the list of completed jobs.

  • NoGives the order of jobs.

  • Job TypeDisplays type of the job, such as print, copy, fax, etc.

  • StatusDisplays the status of each completed job (see Meaning of status).

  • Job NameDisplays the name of the job.

  • UserDisplays the name of the job owner.

  • DetailDisplays detailed information of selected job.

  • CloseCloses the job status window.

Active Notice

Displays any error messages and codes that have occurred.

  • NoGives the order of messages.

  • Machine Status MessageDisplays the error message for the current errors in the machine.

  • Error CodeDisplays the error message's code.

  • DetailDisplays detailed information of the selected job.

  • CloseCloses the job status window.

Secured Job

Displays the list of secured jobs the user has set in the printer driver (see Confidential). You need to enter the User ID and Password set in the printer driver (see Confidential).

  • NoGives the order of jobs.

  • Job TypeDisplays type of the job.

  • Job NameDisplays the name of the job.

  • UserDisplays the name of the job owner.

  • DetailDisplays detailed information of the selected job. You can also change the number of copies pressing Change Settings.

  • EditChanges the Job Name of the selected job.

  • DeleteRemoves the selected job from the list.

  • PrintPrints the selected job from the list.

  • CloseCloses the job status window.

Meaning of status

  • ReceivingThe machine is receiving data from network or fax line.

  • Image ProcessingThe machine is processing the image (decoding, encoding, converting data format).

  • FormattingThe machine is generating the image for printing.

  • PendingThe job on the queue is waiting for its turn.

  • TransferringThe machine is transferring the data to email, server or fax.

  • ScanningThe machine is scanning.

  • DialingIn the fax mode, the machine is dialing to receiver’s fax machine.

  • ConnectingIn the fax mode, the machine is waiting to connect to destination.

  • PrintingThe machine is printing.

  • StoringThe data is storing to a box or a USB.

  • Delayed JobThe job is temporarily stopped until the time you set for Delay Send (email, fax, server).

  • HeldIn the Secured Job tab, the job is temporarily stopped when the secure print job is sent from a computer. You can release the job pressing Print.

  • Held: Proof PrintThe job is temporarily stopped when the proof print job is sent from a computer. You can release the job pressing Release.

  • Held: Proof CopyIn the copy mode, the job is temporarily stopped when the proof copy was selected. You can release the job pressing Release.

  • Held: User RequestThe job is temporarily stopped when Job Hold was pressed. You can release the job pressing Release.

  • Held: Delayed PrintThe job is temporarily stopped until the time you set for the delay print job which is sent from a computer.

  • Held: Needs ResourcesThe job is temporarily stopped when the machine has problem such as paper empty, paper mismatch, etc.

  • InterruptedThe job is temporarily stopped when the Interrupt button was pressed for an urgent copy job.

  • PausedThe job is paused when the Stop button was pressed or the machine fault.

  • CompletedThe job is completed.

  • Completed with errorThe job is completed with error.

  • DeletedIf you select a job in the list and press Delete, the job is deleted.

Help button

Press the Help button when you have no idea how to use some function. The display screen shows the functional description in User’s guide or Admin Guide. These guides provide information to provide a basic understanding as well as detailed explanations on each step during actual usage. Valuable for both novice and professional users, all users can refer to these guides for using the machine.

  •  Allows you to select User’s guide or Admin Guide.

  •  Prints the current view page or specific page range you set.

  •  Reduces the guide size on the display screen.

  •  Magnifies the guide size on the display screen.

  •  Fits the guide size on the display screen .

  •  Moves to previous or next page.

  • CloseCloses the Help window.

Interrupt button

When you press Interrupt (), the machine goes into interrupt mode, which means it stops the current printing job for an urgent copy job. When the urgent copy job completed, the previous printing job continues.

[Note]

When you select the staple feature for a printing job, interrupt mode works after a stapling completed in the printing job.

Status

Description

Off

The machine is not in interrupt printing mode.

Green

On

The machine is in interrupt printing mode.

Power Saver button

When the machine is not in use, save electricity by pressing Power Saver (). Pressing this button for one second puts the machine into power save mode.

Status

Description

Off

The machine is not in power save mode.

Blue

On

The machine is in power save mode.

Understanding the pop-up keyboard

You can enter alphabet characters, numbers, or special symbols using the pop-up keyboard on the display screen. This keyboard is the same as a normal keyboard for easy usability.

Touch the input area where you need to enter characters, then the keyboard pops up on the screen. The keyboard below is the default showing the lowercase letters.

1

Arrow

Moves the cursor between characters in the input area.

2

Backspace

Deletes the characters on the left side of the cursor.

3

Del

Deletes the characters on the right side of the cursor.

4

C

Deletes all characters in the input area.

5

Input area

Enters letters within this line.

6

Shift

Toggles between lowercase keys and uppercase keys or vice versa.

7

Symbols

Switches from the alphanumeric keyboard to the symbol keyboard.

8

Space

Enters a blank between characters.

9

OK

Saves and closes input result.

10

Cancel

Cancels and closes input result.

Using the manual stapler

You can use the manual stapler when the standard finisher or booklet finisher is installed. It is useful to use the manual stapler in filing several pages. The way to use the manual stapler is same as that of the standard finisher and booklet finisher.

  1. Arrange the documents before stapling.

  2. Press the manual stapler button at the top of the finisher. When the green light in on, the manual stapler is ready to stapling.

  3. The first page of the printed documents should face the bottom. Insert the documents into the manual stapler so that the upper right part of the documents will be stapled.

    If the documents get inserted properly, the manual stapler button will blink three or four times and then staple with flipping sound.

Using the pen and paper clip holder

You can keep pens, paper clips and other small office supplies in the Pen and Paper Clip Holder. The Pen and Paper Clip Holder has a magnet inside to prevent the paper clips from scattering.

[Caution]

Do not place cards which have magnetic strip on the pen and paper clip holder. it could be damaged by magnetic forces.

Viewing the animation for trouble shooting

When the problems in the machine occur, some error messages are shown with animations to help you solve the problems. You can see the animation to shoot the trouble pressing View.

[Note]

This machine does not show the animations of all the problems. For the errors of which messages are not shown with animation, refer to the troubleshooting chapter (see Understanding display messages).

The screens below show an example animation.

Follow the instructions on the screen to solve the concerned problem.